As Billing and Collections Specialist at Insight Recovery Center, Veronica ensures that all aspects of insurance billing, collections, and chart auditing run smoothly and efficiently. She is committed to using ethical billing practices and brings many years of experience in behavioral health medical billing and collections. Veronica has worked in the recovery field since 2015 and understands how challenging the decision to seek treatment can be. She strives to make the financial process as simple and supportive as possible for clients and their families.

Veronica holds a Master’s degree in Public Administration from Western Carolina University. Drawing from her own experience in long-term personal recovery since 2003, she brings empathy and understanding to her role. Outside of work, Veronica enjoys hiking and traveling.